Beautiful but confusing
This item is was a Christmas gift for a family member. It was packaged carefully and arrived intact and we love it. I have NO complaints about the item. The details and colors are exactly as shown in the picture. Mickey Mouse is a family fav, Lenox did beautiful justice to the character for this holiday. The confusing part is that AFTER I received it AND gifted it to the family member, several weeks later, I receive a printed invoice with a claim that payment was not collected; yet, in my bank statement, I see a deduction from them for the two items I purchased from them; as well as from the statements that Lenox sent by email. I informed them of this concern and they confirmed that I do not need to take any actions, they also reinforced that if payment was not collected they would not have shipped it. I am keeping these emails. The item in question its a 5/5 for stars; the company 3/5 stars. I was not happy.
Quality |
Rated 5 out of 5
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Value |
Rated 5 out of 5
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